Ratio Form

Ratioform is a leading company in the packaging market for shipping, warehouses and offices. It is a modern B2B multichannel distributor present at 12 branches in 5 European countries with over 370 employees.

With over 35 years of experience and some 300,000 clients around Europe, they are the supplier with the largest assortment in Europe, as they have over 250,000 sq metres devoted to packaging solutions in all their logistic centres.

Troubleshooting

Given the growth of business and the need to integrate third parties’ applications, Ratioform were looking to improve their communications with fully virtual solutions.

Their telephone switchboard was bringing about high costs of integration with applications, through the payment of licences, and they had to face additional expenses as they had to make all their calls through ISDN lines. All these factors were hindering the company’s growth by interfering with their everyday activity.

“I contacted Electrotel, a trusted supplier, with whom we designed a fully virtual solution, and they transferred all our numbers to the cloud, simplifying management and saving costs in our invoice,” says Cristina Ferrer, head of the sales team at Ratioform.

Benefits for the client

• • Cloud switchboard.
  • Virtualized numbers.
  • Cost savings using IP voice.
  • Unlimited growth.
  • Latest IP terminals with hands-free headsets.
  • 300 symmetric Mb Optical Fibre.